Thank you ! Delivery folks are here. This is completely joke of coverage. He is like family to us! 1) La-Z-Boy vs Ashley Furniture Cost. I went back to them and got a different couch. Weve had the calls when we were told theyd take place. They don't let me cancel it as they said it was a special order. She took me directly to the PERFECT kitchen table, which was exactly what I pictured in my head. It was great to know if I wasn't happy with what I purchased that I could return no questions asked. I recommend you don't ever special order anything from Haverty's if you want to receive something like what you saw in the store or if you want a store that backs its product. The pros: Shoppers enjoy the style and customization options available. Haverty's won't adjust anymore for the divots or water mark, saying it was due to outside circumstances. Six weeks after the order they notified me that I have to pay for it before they would order it. We furnished our dining room, bedroom, grandkids room and purchased various other pieces. The other alternative is sit on it like sitting on a backless stool. At this point we are looking for a refund. I had a very good shopping experience at Haverty's!!! We were greeted, but not accosted, and browsed the store a few minutes. I hope this review is helpful. I will never shop here again. etc. Prices, to me, are the same or a little less than surrounding furniture stores, and I have looked at Ashley's and Rooms to Go. Two months later the feet on the couch started falling off. By Destiny - 02/26/2017. Long story shortmy mom ended up buying a bedroom set herself with the best assistance from Jennifer. The seating support is also an important component in determining the quality of a sofa. True to Havertys fashion, a few of the dining room pieces (particularly the chairs), are also customizable for an additional price. Original review: Aug. 17, 2022. A man on the loading dock pointed out to them that a customer was waiting to do a pickup and they went into slow motion!!! Buying leather upholstery from Ashley or Havertys is like going to Dennys for a top sirloin . I bought another living room set from a competitor for front room. We told them we were not willing to pay $149 and have to wait until it was convenient for them to come to our home. We will be in again! Horrifying! After finishing installing the new piece, they ask if everything was good. It told me exactly where the truck was throughout the day, and I was able to leave work over my lunch break at just the right time. 20. DWR's proprietary upholstery collections all became available without fire retardants as of Jan 1, 2015. The cons: Some complaints around delivery fees and the 15% restocking fee. $182.47. Delivery fees vary by market, though standard items usually ship free to homes in the contiguous United States. Awful waste of money and time. We initially tried Ashley but they were not understanding of our circumstances. We rate over 8,500 electronics, appliances, home and garden . Or find a way to make a small identifier on the item. Havertys. Must pay attention to those fine prints or it'll get you like it did me. I would recommend Haverty's based on my experience. They would not sell the framed art to me until I gave them all my personal information to "create an account" even though nothing was being delivered. I ended up buying two nightstands (in cash) and he never shook my hand upon leaving, said thank you for purchasing; only mentioned if I was interested in buying the rest of the stuff to come back to him. Both companies offer high-quality furniture at reasonable prices, but there are some differences that may make one or the other a better choice for you. It has the very sophisticated look that I wanted. Attaching screenshots of the truck as it bypassed my house and went to the last stop. I've purchased from Haverty's for the last time. Really, it was ok for meBut other customers who were tricked into thinking they got a saleHaverty is laughing at your face now. Very irresponsible and unprofessional. FACT: Haverty's is the only place around here that has bed side tables with a drawer AND cabinet. When it comes to furniture, there are a lot of different options out there. DO NOT BELIEVE THEIR SALE PROMOTION DURING THE HOLIDAY!!!!!!!!!!!!!!!!!! I didn't feel like we were being sold to as much as she was interested in helping us find the right fit for us. THIS PLACE IS A SCAM! The prices were not outrageous, actually the same as even the cheaper name brands. She was also informative, advising me of their 30 day price guarantee. Which is better Havertys vs Ashley Furniture? This is the NORM rather than the exception. Second set, same issue. You can expect this timeline to be based on location and local retailers. We purchased around 10k in furniture and left excited. Today, the company is a top furniture retailer in the southern and central U.S. with more than 120 stores in 16 states. If you have the means, I would definitely look elsewhere (i.e. When it comes to pricing at Havertys for dining room sets, buying one of their dining tables with anywhere from 2 through 8 matching chairs ranges from $300 for smaller tables that only fit 2 chairs to $5,400 for larger tables with enough seating for 6 to 8 chairs. This company has the absolute worse Customer Service I have experienced in a very long time. Ashley Furniture tends to have more traditional, contemporary, and kid-friendly options, while La-Z-Boy leans more toward mid-century modern, family-friendly, and casual options. Rooms To Go. Also, the original table top received was riddled with divots and small holes. While there are many shoppers that have good things to say about their furniture, there are others that have had issues with delivery as well as concerns about the lastingness of some products. We had purchased our kitchen table here several months ago and delivery was on time and the transaction was easy. After visiting 4 other furniture stores, Havertys is the winner! We independently research, test, review, and recommend the best productslearn more about our process. Fast Forward to the delivery date. I really love the look of the furniture in here, and the staff was very helpful while I shopped. Haverty's sells affordable quality furniture. Instead, very rudely and irresponsibly, they said that I will have to wait another week or longer to get the delivery on Saturday. 2. With the exception of one bed, no box spring, so couldn't use. Doesn't mention that anywhere, not one disclaimer, no info.. False advertising pretty much. If it's there on the delivered piece--reject it! Ashley Furniture Industries is most highly rated for Compensation and benefits and Haverty Furniture Companies, Inc is most highly rated for Culture. Ashley, Rooms to Go, etc. The second chair had almost the same indentation but it was in the center of the rail. Depending on location, you will be charged a delivery fee of between $105-$183. I'd probably buy there again, but I'd avoid dealing with Mello. They did not seem to care, like take it or leave it attitude. Havertys scored higher in 3 areas: Senior Management, Recommend to a friend and Positive Business Outlook. Also, the credit was posted immediately to my credit card. The pros: Both name-brand and some budget-friendly mattresses offered. We have purchased two bedroom suites & an office desk & nice chair. customer favorites. I was disappointed that Home Comfort had closed, since that had been my primary furniture store for years. They then ordered another wedge and had to sit around for many hours as they delayed the delivery 3 times in one day. The end tables were metal weave. Nope. Ashley has an overall score of 4.2, based on 77 ratings on Knoji. -Havertys offers a wider range of furniture styles, from traditional to contemporary. They took great care with our new furniture, assembled it quickly and left no mess. See how it all works here. This place is horrible. La-Z-Boy vs Ashley Furniture: 7 Differences You Should . Havertys is proud to offer consumers American-made products. Definitely "disposable" furniture. Do you do this? Going on 4th day lost waiting for new reclining end piece, and the delivery team was not educated on hooking up the pieces together and were so rough they broke the frame. Who knows where this furniture came from. If only someone from Havertys would respond! Havertys can be found in 16 states across the south and central US. I would never buy anything from here again! This will be my last time buying from Haverty. I'll be looking for another salesperson next time. Would you recommend or not and why? We live in Clermont Florida. You can purchase La-Z-Boy furniture online or from your local furniture retailer. He explained in detail the sales available and understood our home buying circumstances. Then she proceeded to tell me about their current free delivery promo, so I was also able to receive a credit for that. Valhalla's map is small but more filled, which is a better choice for me at least. Sure enough, I just checked our account and indeed our account has been charged for the order. Styles include southern farmhouse, mid-century modern, coastal cottage, traditional, and global-inspired looks, among others. The sofa however is beautiful and comfy! Be warned!! A shout out to Denise Fowle. Hind sight is 2020. The cons: Issues with durability and comfort were reported by some shoppers. They were $800 a piece. Ashley Furniture supplies one- to five-year coverage plans, as well as limited lifetime warranties for select furnishings. Delivery was right on time. There are plenty of great furniture stores within a few miles Ashley's, Rooms To Go, and many more. When it arrived it was taller than the couch. My delivery was set for a Saturday morning at 8 to 10. The first one has fewer customizable options than the latter. They get warm, not hot. 1 out of 3 recliners came damaged. I immediately found the pieces that I needed for both my living room and family rooms. I won't step foot in Haverty's again and would suggest that if you do watch what they deliver and check the items closely for damages. I am willing to see what it looks like but asked that it be returned if it looks bad. She really helped me find what I was looking for. Both Ashley Furniture and Havertys provide quality furniture while showcasing versatile style options, affordable prices and friendly service. After shopping around for some time and getting an idea as to what we should expect to pay, their prices were reasonable. When it comes to pricing at Havertys for dining room sets, buying one of their dining tables with anywhere from 2 through 8 matching . Status: Resolved. Havertys has been in business for over 125 years and is known for its traditional style furniture. $388.03. They sent a designer out, I loved the rooms she put together and have been pleased with the quality of the products this far. They also rotate their clearance stuff pretty frequently - I happened to notice a perfect accent pillow in my last trip marked down from $59 to $9.99! Better yet. These range in price from $400 to $3,400+, and typically come in more softened tones with some color customization options available for an additional price on certain models. Now I cannot cancel it and I don't even know when I am going to get it. Stay tuned! Carolina the designer worked with Sonia to help us pick out rugs to go with our furniture and our new home. Everything falls apart when you buy something. Now mind you I spent a considerable sum in furniture with them. Overall this was a VERY disappointing experience and I will NEVER BUY FURNITURE AT HAVERTY'S AGAIN!!!!!!!!!! Just after the one-year warranty was up, the couch cushions began to peel and crack. Bassett Furniture. Havertys had exactly the one. I get that you work on commission but when you do that, it's so obvious you are there to help you and not me, it is a major turn off. GRAND FORKS, NORTH DAKOTA -- I'm not happy with the couch I bought from Ashley Furniture two years ago. We've bought several pieces over the years and recommended them to new neighbors etc. I loved the design and the look but the quality is really pretty bad. I would not recommend Havertys. Even though these stores are more expensive, I was glad to pay the extra amount of money SO THAT I CAN USE IT ONCE THEY WERE DELIVERED TO MY HOME. These brands sell living room, dining room, and bedroom decor, though La-Z-Boy has options for kitchens and patios as well. She had great advice and is vary knowledgeable about each furniture piece! In fact, quite the contrary. Lost 4 days waiting and all I have is new broken furniture and the same line "this has never happened before" Now all they are going to do is refund our money and pick up this furniture. I recently had the interior of the house repainted, which had the handy consequence of my furniture no longer matching, and so I began the process of shopping all the stores on Glenwood Ave. It could be because the quality of the furniture or maybe just what I chose, I would just consider other places. On third attempt they rammed it into one of the brick walls coming in the front door. How can u sell something that isn't available? Okay. Compact, lightweight pieces ship via national services like the post office. Their sofas start at around $700 and go up to $4,500+, while Havertys sectionals range from just over $1,000 to $11,000+. But I found more divots within the next couple days and they refuse to do anything more except offer the name of a third-party repairman that wed have to pay for. Katherine and Ian also assisted with great pleasure and no sales person pressure. In the meantime, as we apologize to our guests for the folding chairs, we will be letting them know about our experience at Havertys. We were not expecting to purchase yesterday, but even my husband said he was happy to do business with her after all her assistance - she even helped us with the design aspect, choosing a rug and talking about room set up.