This happened one day and when he came back he continued to put in sprite, coke and Fanta.SUMMARYGreat hotel. From the moment you arrive, youll be treated like royalty with VIP check-in, a private concierge, and access to the Diamond Club lounge and pool. When traveling with a group, its always a good idea to request a meeting with them as a group. We will make sure to spread and share your feedback with the staff about their service.Luxury Regards,Alfonso LopezGeneral Manager, We stayed here for 14 nights in julyour first holiday without any children! My other daughter and her son had a regular room and it was luxurious and had 2 TVs and an oceanview. The hideaway was quite, desolate and isolated in my option. We were assigned 2 Butlers, but neither was available so Francine took us to our room and showed us around.ROOMWe where in block 6 on the 3rd floor. Zen was by far offered the best a la cart experience. I read over 80 reviews from people who stayed at the Royalton St Lucia Diamond Club and heres a summary of what they had to say: I include a more in-depth detailed analysis later in the post. Este es un complejo moderno con excelente personal y servicio. Thank you for your lovely review and we are pleased that you enjoyed your stay with us and we are looking forward to returning again and again. Do you get access to the other Royaltons? The Royalton Diamond Club Cancun is a luxurious all-inclusive resort that offers guests the ultimate in pampering and relaxation. We met our other Butler once.POOLWe used the Diamond Club Pool a lot. Fill in your details to complete the reservation. If you want to check the price difference, here is your link: Chose your exact room @ Royalton Resorts Always a favourite member of staff and for me it was Dulce at the pool/waitress service. Also a little boy with same symptoms had to go to hospital. They could even be more responsive to your request. So, if youre looking for a more luxurious and exclusive vacation experience, upgrading to Diamond Club at Royalton is a great option. I don't go to the resorts for pools I wanted to swim in the ocean. It was everywhere, over the clothes, the floor and the furnitureCupboard Space - We were there for 14 nights. - See 7,234 traveller reviews, 9,911 candid photos, and great deals for Memories Paraiso Beach Resort at Tripadvisor. Royalton Antigua, An Autograph Collection All-Inclusive Resort & Casino: Best day pass ever! I've narrowed my options down to the Royalton Riviera and am trying to decide a few things: *Does doing the Diamond Club. The Iron - It was a nightmare. Luxury Junior Suite with Ocean View- CA $511.73/night private beach and pool. For me, This would make me consider adults only next time (But not Hideaway).The pool waiters were amazing, Jorge and Frederico could not have been any more pleasant and helpful.I hated watching people reserve their beds and not return for 2,3,4 or 5 hours!! Royalton Antigua, An Autograph Collection All-Inclusive Resort & Casino: Just Fantastic! - dont book diamond club with a swim up pool. SO HARD TO GET!!! Traveled with my husband and 3 young daughters. The Royalton St Lucia is one of St Lucias best hotels and guests who stay at this luxury 5-star resort can choose to join their exclusive Diamond Club. Other than that the food and scenery were great. I'm sure families have even more trouble.Smell - There was a constant "damp" smell. The 2 bedrooms cost a lot more and the 2 queens dont have a desk or table to eat room service. Royalton Saint Lucia, An Autograph Collection, How far is the hotel from the airport and how much is the average price of a taxi? Italian - Amazing, needs a wee bit more character but food great.Hideaway Restaurant- diamond club guests are not allowed , not what we understood when we booked. I wouldn't go back as I felt a little trapped not being able to go out for a walk etc. Lets start with the good stuff I'm sure families have even more trouble. Our Butlers were fine, Particularly Katherina. The difference does sound a lot . Take a towel as the beach and sea there is fabNow to the not so good parts- dont book diamond club with a swim up pool. They were always smiling and asking if everything was all right. All rights reserved, Explore The Timeless Artistry Of Cartier: Uncovering The French Brands Legacy In Luxury Jewelry And Watches, The 20-Year-Old Phenomenon Of Love Island: Meet Cartier The Charismatic Star Whos Taking The World By Storm, Unlocking The Mystery Of Opening A Cartier Box: A Step-by-Step Guide, Deciding Between Cartier And Frank Mueller Watches: A Guide To Choosing The Right Luxury Watch. Secrets Maroma vs. We were treated royally. Funny how other people give bad reviews because of the seaweed. Despite the few cons I mentioned it was a overall nice stay. Copyright 2004 - 2023 BestAllInclusive.com. !Also, Sephra in the sales team was so helpful and very friendly. To see which one would suit you best, I compared the Hideaway vs Royalton St Lucia. Restaurants were good. We very much appreciate your comments regarding our hotel facilities. If an adults-only atmosphere is what youre after then the Diamond Club wont provide this as families with kids are still able to join as some guests reported the private pool area to be loud for this reason. Hideaway Restaurant- diamond club guests are not allowed , not what we understood when we booked. Glad we did as apart from premium drinks we do not feel we have missed out on anything (just buy your favourite tipple for your room at the airport and declare it at customs). The beach area was ideal for relaxing and reading, as well as the butler service. Worth it? You are zoomed out too far to see location pins. You can obtain a variety of premium benefits and amenities with your Diamond ClubTM membership. Make your request as polite as possible, and remember to keep it brief. Finally, FYI - only ONE US outlet in the room - bring adaptors, never encounterd this before. The only downside is the cost, but if you can afford it, its definitely worth it! It includes a luxurious Junior Suite with a Diamond Club room. Sent only rarely, but always good stuff, we promise. But damn..you just feel better when you get there. My family of 4 is planning to visit the Cancn/Riviera Maya area for Spring break in March. During low season, the hotel tends to drop each room price by around $100 per night on average. Royalton Punta Canora offers you a taste of luxury in addition to the Diamond ClubTM. I got a complimentary call every morning from the hours of 8-9 a.m. it was extremely exhausting to hear the phone go off every morning. Yes, the Royalton St Lucia Diamond Club is definitely worth it if you will make use of the extra amenities/services and are looking for an extra luxurious vacation. Im so glad we insisted getting access a couple of times.food AMAZING Are they hard to get into without it? For us is really important your feedback and we are happy to read that you particularly appreciated our luxury rooms, facilites and our service.It will be a great pleasure to welcome you once again for another memorable vacation.Luxury RegardsAlfonso LopezGeneral Manager. The best place for info on royalton riviera cancun is the licked facebook group, its got 1000 members and a big part have been When we were there many said it was not worth it. There is no definitive answer to this question as the cost of diamond club at Royalton Punta Cana can vary depending on a number of factors, such as the time of year and the specific amenities that are included. Had booked this 6 months in advance so had plenty of time to read all the comments good & badthe good outweighed the bad so i was happy with my choice.Check in was relatively quick being hideaway we were taken to the hideaway lounge to sit down and have a cold flannel and drink of choice brought to us whilst we checked in. Finally, the alcohol is defiantly bottom shelf, think Sminoff vodka and $5 wine bottles. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Dear Yoli, if you want the full Diamond service, which costs 71 USD per person per night, please visit our website, Emerald Memories. We were booked into Diamond Club. * Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Ocean point beneath the Dorado is a must its NOT advertised very well & you have to book but the Chatea Briand was delicious so much so we ate here more than once :)Zen was a other favourite of ours. The buffet; omelettes were very good. The ride to the hotel from the airport is about 1.5 hours. 2023 Coronet Diamonds. !, say no thank you and run as fast as you can. Take a towel as the beach and sea there is fab We heartily appreciate your kind words and the whole lot of new guests we may gain thanks to you. Its the calm demeanor of those around you. we spoke to several other people who said the same. Hotel and staff are great , nothing is too much trouble, that includes everyone , the gardenening team on the beach too ! absolutely! Servicio al cliente decepcionante. However lunch/evening meals were lovely. 83% of people loved the personal butler service and thought the butlers were extremely attentive and helpful. Although the Hideaway section provides its own set of amenities and privileges that set it apart from the rest of the resort, there are many other amenities in it as well. More than happy to help in anyway he could & always had a chat with us..this man is a credit to the resortALL the others work extremely hard too.Pool waiter/service you can get drinks direct to your bed they really are so attentive and never will your glass go empty ( i did like to actually get into the pool and go to the bar myself) But there really is no need if you choose not to do this -these people both men /ladies work tirelessly and so so hard .Tips- I was very worried about this as us Brits find this quite a taboo/hard subject never the less i went armed with lots of small denominations in Peso and boy am i glad i did all the people in this hotel work hard & deserve a tip no matter how small its always greatfully received and all workers always have a smile on there face ( with the exceptions of a few).BUT this does not sway from service either as its is not expected and service does not change if you decide to tip or not.Restaurants lots & lots to choose from Buffer had the best choice i have EVER seen literally everything you could imagine was there..we ate here a few times mainly breakfast times. Standard guests are not able to make reservations. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Affiliate Disclaimer: This article may contain affiliate links, which means we may earn a small commission if a reader clicks through and makes a purchase. They did not always follow the schedule posted and at times would do things upon request when pointing out that it is listed on the schedule, often times there was lots of "free play" but it was a good place for the kids to get out of the sun and be with other children their ages. We left a week after submitting them. (possibly due to the time we traveled) The a la cart restaurants all had long waits and you have to be patient, which for us was not a problem. You have your own private pool area. I'm trying to understand the differences between these properties. 7 years ago Save If its 400$ for the week total Than yes its worth it if its 400$ each than no. I think the beach needs some work to clean up with sea weed and rocks. As a Diamond Club guest, you will enjoy our anticipatory service, exclusive la carte restaurants and bars, the shimmering pool, and the pristine beach area. As butlers can make reservations at the restaurants for you, youll never be turned away and youll never have a long wait. Italian - Amazing, needs a wee bit more character but food great. Level Contributor. Great place: Royalton Hicacos Varadero Resort & Spa - See 9,236 traveller reviews, 13,253 photos, and cheap deals for Royalton Hicacos Varadero Resort & Spa at Tripadvisor. We had stayed in Cancun before but not this far out. 2 adults and 2 kids- 9 and 15. To be honest i wished we never paid extra for this. BUTLER SERVICE Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, Punta Cana: "Family of 4 (kids 3/6) is it worth the diamond." | Check out answers, plus 8,020 reviews and 13,079 candid photos Ranked #51 of 200 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort View Hotel 2,340 reviews 0.0 miles from Royalton Saint Lucia, An Autograph Collection Free Wifi Free parking Special offer Visit hotel website 2022 Cap Maison Resort & Spa View Hotel 1,026 reviews 0.2 miles from Royalton Saint Lucia, An Autograph Collection Free Wifi Tripadvisor performs checks on reviews. Diamond Club Amenities and Services Preferred room locations Royalton Punta Cana vs. Bavaro vs. Splash 15 Jan 2023, 6:49 am Save Hi all - we're a family of 4 traveling with kids (ages 5, 7). Things we didn't like about the room: Other than the butler service, the Diamond Club does also provide lots of other extra luxuries and amenities like better robes compared to normal guests, discounted spa treatments, upgraded room service menus and some other freebies. My husband and I and my two daughters and my son in law and and three grandchildren all enjoyed the resort. We hope to have the occasion of welcoming you back at Royalton Riviera Cancun.Luxury RegardsAlfonso LopezGeneral Manager, Had an amazing family holiday here. And parents dig him even more. We have a completely different vibe in our hotel zone, which is directly in the heart of the hotel district, walking distance to the nightlife. Out of all the reviews I read I couldnt find a single complaint about the rooms. A quieter and more relaxed check-in and check-out process means you wont feel like a member of the take a number crowd. Exclusive la carte restaurants and bar areas just for Diamond Club guests. If not, your drinks are made with what tastes like gasoline and the hangovers are worse. just wondering what more you get for the money. To compare, a standard room at the Hideaway costs between $624 and $827 per night. We where in block 6 on the 3rd floor. You get private pool with grill and bar, private beach, butler. We are currently on vacation at the Royalton, I would not advise you too upgrade, the standard service is excellent, Diamond residents have to join the Royalton residents for entertainment. Ask joshvader444 about Royalton Riviera Cancun, We compared the lowest prices from 7 websites, Hideaway at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort, Adults Only, We compared the lowest prices from 11 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 8 websites, Margaritaville Island Reserve Riviera Cancun, Margaritaville Island Reserve Riviera Cancun by Karisma, We compared the lowest prices from 5 websites, Grand Residences Riviera Cancun, a Registry Collection Hotel, We compared the lowest prices from 14 websites. Also, Sephra in the sales team was so helpful and very friendly. Now to the not so good parts Seemingly Diamond club which is block 7, pools dont get the sun due to the position of the block (along with block 6) however every other block gets sun and can use their swim up if desiredlucky them!! Royalton CHIC Suites Cancun to Host First Foodie Experience Catalonia Riviera Maya - Alcohol Serving Times? !Air Conditioning switches off if no movement in room. The room was very spacious and A/C was a god send on those very warm days. Yes it is. It had a bar and table and chairs. We experienced a few minor issues. Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, Punta Cana: 12.894 nh gi khch sn, 13.073 nh ca khch du lch v gim gi ln cho Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, c xp hng #51 trn 200khch sn ti Punta Cana v c xp hng 4,5 trn 5 trn Tripadvisor !Hunter Restaurant - had 2 great experiences there, third time we went, our food had to go back twice, but the second time the steak came back freezing cold along with the sides. For an additional fee, guests can enjoy upgraded accommodations, private check-in and checkout, access to a private lounge and concierge, and more. over a year ago Votes We are currently on vacation at the Royalton, I would not advise you too upgrade, the standard service is excellent, Diamond residents have to join the Royalton residents for entertainment. If you want a resort that has everything there, the Royalton is fantastic.More, Dear jimd1768It has been really nice read your detailed review on your recent holiday at Royalton Riviera Cancun. There was so much choice that you will always find something you like.Our Favourites:Hunters Steak House - Visited twice - Loved the Onion Soup and Rib eyeZen - Visited twiceZen Teppenyaki - Wasn't the best but okGrazzi - Visited twice - Great PizzasAgave - Loved the starters but not the main courseArmadillo - Really good choicesBuffet - So much choice. When booking a room at the Royalton St Lucia, you have the option to upgrade to Diamond Club but what exactly does this mean? You get private pool with grill and bar, private beach, butler. This premium level of service is the standard at Royalton Hicacos and features the comfort of anticipatory service, and highly-trained butlers help fulfill your every request. If you encounter these people, STOP!! When I inquired about upgrading services, I was quoted a rate of $53 per person/per night. If you are looking for a place for a family vacation, this is it! Overall a very good to excellent experience. Please rest assured that your comments will be addressed by the pertinent department. Heres how the nightly prices (during peak season) compare to the equivalent room without Diamond Club: As you can see the Diamond Club rooms cost exactly $86 more per night compared to the equivalent room without Diamond Club. I think this was from the beach but the smell was always there. Just returned from Iberostar Grand Any Questions? Once you have stayed at one of these resorts, you can then sign up for the Diamond Club by visiting the Royalton website. If youre not completely sold on the Royalton St Lucia then why not have a look at my comparison of the Sandals St Lucia vs Sandals Antigua Resorts to see if they suit you better. We were part of a group who were there for a wedding. wearing shorts) whereas other guests wearing the same thing were let in. 12% of people didnt think it was worth the money and wouldnt use it again. Room delivery was fine, especially with a decent tip received but around the resort getting a bottled water was like asking for liquid gold! This adult resort is situated right on the beach and offers Oceanview Rooms, a private check-in, a private butler, and Premium upgrades. Hideaway Restaurant- diamond club guests are not allowed , not what we understood when we booked. 88% of people that stayed in the Diamond Club thought it was worth it and would stay again. Thinking of escaping your kitchen this Thanksgiving? I think this was from the beach but the smell was always there.BUTLER SERVICEOur Butlers were fine, Particularly Katherina. Everything was set up very quickly and they called our Butler to come and escort us to our room. Or, they are thinking about nothingand just enjoying the quiet time away from that guy at the pool bar who forgot to hydrate. Better alcohol, can reserve restaurants, own pool with bar and food, can use the spa a hour a day free of charge. An ocean view room will cost extra. The majority of people who have stayed in the Diamond Club at the Royalton thought that the butler service was well worth the extra money. Our Black Friday & Cyber All Inclusive Resort deals will blow your [Read More], I am not sure what it is about Turbo the Turtle. Mi esposa y yo regresamos de 2 semanas en el Royalton Bavaro h tel en Punta Cana. Receive an exclusive vacation experience with an upgrade to Diamond Club. It's the calm demeanor of those around you. All Inclusive Resorts are Booming Post-Pandemic, [Makeover] Jolly Beach Antigua opens again @ $199 per room, Turks & Caicos visitor count is Up [2022], Best All Inclusives with Overwater Bungalows. Furious as you can imagineI did go and complain and whilst the first person in guest realations was useless..by the time id spoken to another i was assured they were dealing with the problem and i was offered an upgrade to compensate for this mess. Things we didn't like about the room: Im so glad we insisted getting access a couple of times.food AMAZING With our Sports Event Guarantee, you can cheer on every major international match while eating traditional pub food and drinking premium drinks. This means that you'll be paying an extra $64 to $85 per night to get the Diamond Club services and amenities. Once you have completed your stay, you will automatically become a member and will be able to enjoy all the benefits the club has to offer. Smell reduced a bit, but over time we did get used to it! Review collected in partnership with this hotel. 217 Cedar Street, #120 Ive read 81 different Royalton St Lucia Diamond Club reviews (so you dont have to) from people that have actually stayed there. Cuba or Mayan Riviera in January, we are stuck!. TikTok is provided by Sunwing Vacations (@sunwingvacations). Lets start with the good stuff Royalton does not have a say so on what nature does. . She helped us when we needed it. This luxury beachfront resort is one of Royalton St Lucia's most prestigious adult resorts. - See 2,295 traveller reviews, 3,102 candid photos, and great deals for Royalton Antigua, An Autograph Collection All-Inclusive Resort & Casino at Tripadvisor. The Italian, the poorest. No matter what you decide, the Royalton Punta Cana is sure to provide an unforgettable experience. Every time, every day, or night, our chefs deliver the finest cuisine to the finest rooms. But perfectly easy to find chilled out spots as well to hang in evenings. You will also receive a complimentary bottle of champagne upon arrival, and a welcome gift in your room. TUI did take notes from us but after that, we heared nothing else from them - thought they might check to see if everything was ok. Also told customer services, my husband was asked to fill in a food report!Best thing that came from this episode was hand sanitizer suddenly appeared all over the hotel in the second week! I've narrowed my options down to the Royalton Riviera and am trying to decide a few things: *Does doing the Diamond Club. We enjoy our annual Caribbean island vacations and like to switch therefore we will likely not return to St. Lucia. Did report it and was told they would use lemon grass floor cleaner to take away the smell. I read over 80 reviews from people who stayed at the Royalton St Lucia Diamond Club and here's a summary of what they had to say: Preferred seating at the restaurants. Anticipatory service meaning staff will anticipate your needs (rather than waiting for you to ask). Several people commented on the luxurious private check-in area with water, fruit, snacks and liquor saying how nice it was. sax, violin, duets to name just a few really good BUT could do with some music during the morning as it all got a bit much at times when you had at least 3 different speakers being blasted for different locations mainly USA folkagain no big issue but was annoying. It was well worth the money extra money. Is the diamond club worth it? Whilst we got everything put away, there wasn't a lot of space for 2 adults clothes. Burritos. CHECK IN This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Our daughters really enjoyed the kids club. I would like to pass on my thanks to Shaun as he was a great instructor, always making sure you were doing the excercises correctly - please say thank you to Shaun.- Diamond Club beach bar, need to thank Marva, Trevor and Louise they were outstanding and looked after us so wellthank you ! We couldn't leave as he said something to the bell hop and we weren't sure where our luggage went. The cost of diamond club at Royalton Chic Punta Cana starts at $500 per person, per night. This was the second time we stayed at the Royalton in Cancun. Your butler will fulfill all requests like dinner reservations, unpacking/repacking luggage, ironing, laundry, shoe polishing and more. Cupboard Space - We were there for 14 nights. The hotel, food, rooms and grounds were beautiful. From the unlimited la carte dining, including Agave, an authentic Mexican Restaurant, to our signature Dreambed, every detail has been carefully designed to deliver personalized service. People who opt for the upgrade to the Diamond Club are people who want quiet time alone with themselves and their significant other (s). of either property at this stage and have not looked at the two packages I have no way of assessing if the Finest Club is worth an extra 1,000.00.