This is absolutely the worst card company I have ever had to deal with starting in December I had a fraudulent code put on my account through Unemployment because of some spellings that I initiated when I first did my very first claim mind you I got that pay all the way back from June okay when I received my way2go card I had all that back pay on when my money ran out they froze my card and said because of the fraudulent hold they could not unlock it to go to my unemployment office my local unemployment office so I went to the local I took in my ID my social security card and a letter of confirmation of employment and they fixed everything right then and there and their system took off the fraudulent code out of my account okay so I call you guys way to go card company and try to get my card unlocked and I am hung up on I am mistreated people are very rude to me so they cannot do nothing for me that there is a note in my account stating absolutely do not release funds or touch account. I was issued a refund on June 5, 2021 and I have not received it back on my card yet. I had been in the mental health hospital for 24 days and while there my card had been used for almo Design of cards issued before Monday, May 23, 2022. (The number is also listed on the card carrier information that was sent with the card, and on the back of the card). Been waiting a week to have my card unlocked from fraud which there is no fraud on there but someone has yet to call me.gonna file a report with the BBB!!! Adult & Children's Services collapsed link, Safety & Injury Prevention collapsed link, Emergency Relief: Home, Utilities & Burial, Adult Behavioral Health & Developmental Disability, https://dev.michigan.local/som/json?sc_device=json. Electronic payment of support means that support payments will not be sent by paper check to child support recipients unless they are exempt under the law. SHUT THIS CARD CO. DOWN! I called today Aug 1st 2021, and I could barely hear the lady over the phone and she told me to contact the local office. Keep trying to call customer service and cant speak to anyone. Go Program Way2Go Card Reviews Published by Conduent Inc. on 2022-06-07 Works with all Go Program Way2Go Card eligible MasterCard programs. My current card has been deactivated. What is Way2Go's Customer Service Number? I am trying to let Shandrinaye Williams in Alabama know that her card has been found and is safe. Someone will pay them back and time spent,wages,lost, all medical bills, till everything fucking penny is accounted for. Way2Go Card cannot answer any unemployment questions relating to the release of your funds. This card is crap and their customer service is crap. What is a PIN? Reading all these issues now I'm worried I just lost over $700. The WayToGo company needs to step out from the dark ages and allow their customers the option to get on their accounts to dispute charges online, and stop locking the account holders account when fraudulent charges appear. Prevent apps from taking your money without permission. Contact the customer service toll-free number at (844) 542-1115, to ask questions and obtain your balance. it says password and user id are not correct. cannot login or open my Way2Go account. . It will take you to a representative and you tell them what is going on with your card and they will transfer you to a Level 2 department where the people will remove the restrictions on your card and you can use it anywhere. UI Debit MasterCard Customer Service handles all . Why does the government contact these idiots??? That's it. Automated does not mean we never want to speak to a human. Information on treatment and services for juvenile offenders, success stories, and more. No credit check or bank account is required. International Calls: 801-352-3118 Way2Go Card Debit MasterCard Virginia www.GoProgram.com Fee Schedule . Information about injury and violence prevention programs in Michigan. I have called over 8 times since yesterday and been transferred to the fraud department because I have a fraud claim on my account and they wont let me access my money-. This card company is bullshit. Yes and no. My pin is locked unable to change I. Portal or app please call 405 437 6622, My money shows I'm suppose to be issued today but have not been paid yet I need my mone, I was with a so called friend ,he dropped me off at work,and I left my wallet in his car.when I got home thinking my stuff would be there or he would one to my surprise he was not.so I checked my balance,240 $$ gone.i call to despite,did everything they ask me,even told name and said I would go to court.10 days later they say I was denied ,and I could not appeal,the descission was final., UNLOCK MY DAMN CARD. Sad this is happening to people, who need their funds. Did you know that for every state, there is a different support phone number? The Way2Go card is a MasterCard Prepaid Debit Card. I have read thru the complaints and most seem to be the same issue for everyone I also have a card that I can't seem to get activated and get my funds off off. Check your balance and get all of your account info rmation online at www.goprogram.com. Any new payments will automatically go to the new card. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. Viewing the current months transactions; and. I to rather my kids are victims of this horrible excuse of wtf banking system the state of Tennessee has chosen. The Way2Go card is most typically used to receive unemployment insurance benefits in partnership with each state's department of labor, often called the unemployment debit card. Live customer service representatives can assist you and answer any other account-related questions. There is no human representative to speak to so my money is basically just sitting. Customer support representatives are eager to assist: Examine your balance. If you haven't received your card within the time allotted you can contact Conduent customer service line: 800-961-8423. For all other questions about the card, Way2Go Cardholder Services is available 24 hours a day, seven days a week, every day of the year, toll-free at 1-844-649-9843. If you cannot afford child care, payment assistance is available. If any customer reading this knows anything about how to get help or any info at all please call me! Only contact Way2Go Card to report a lost or stolen card or if you need assistance in resetting your debit card PIN. If anyone actually ever follows up with customers on here, please contact me ASAP. Birth, Death, Marriage and Divorce Records. Share the love. Wait for the Way2Go Chargeback dispute form. The website gives no option to unlock myself like other companies. Was on hold 50 minutes. I have no problems with the card itself. Information on communicable & chronic diseases. when after 5 different #'s I finally got ahold of a live person they transferred me to a number that was not in service. Type in Skip Waiting on Hold and select the product. Health Care Coverage information and resources. Tengo problema no me da opcin para hablar con un representante me piden nmero de social y no tengo. Please update to a modern browser such as Chrome, Firefox or Edge to experience all features Michigan.gov has to offer. st 5000.00 that was disputed the 16th of July. or call 877-543-2660 and follow the instructions to speak to a Michigan State Disbursement Unit (MiSDU . Can a cardholder add funds to his/her card in addition to what the MiSDU puts in? The amounts of purchases or cash withdrawals are automatically deducted from the available funds on the card. Contact Elan's Cardmember service 24/7 to report a lost or stolen card or for questions about your account. I called back several time and get hung up on or put on terminal hold. Is there a number beside the one give on multiple platforms? Contact Way2go to explain the situation transaction being disputed. Frequently Asked Questions Way2Go Card Program Flyer | Spanish We'll ping you when a live customer service agent finally answers so you can take over to explain your problem from there. Usually a purchase that exceeds the available balance will not be approved. [emailprotected], I am seriously appalled and very worried after reading all the comments here. If you prefer, you can also contact Customer Service at 888-444-9876 to have your Password reset. But it is infuriating not being able to speak with anyone. My kids need their money. Yes. I don't have or ever had a way2go card and I get message saying money is being spent here and there so for 600.00 has been took off a card iv never had or applied for wth. In fact, during these pandemic times, we might need to speak to a human to know that our needs are being met. I do not have phone time. By Mary Clark 07/12/2022 15/12/2022 15/12/2022 22:20 Mary Clark 07/12/2022 15/12/2022 15/12/2022 22:20 Personal & BusinessCredit Cards. Wait for your Way2Go card to be refunded. For questions regarding support payments, such as the most recent support amounts deposited, the cardholder can go to MiChildSupport, which allows access to child support case information online. will please explain to me what is going on. my card is declining when I try to use the card. You can try any of the methods below to contact Go Program Way2Go Card. You cant win with this company and if you search online they have had numerous lawsuits filed against them for this exact same thing. It keeps lazy (I don't want to work) criminals from stealing your money from of your cards. A new card will be issued, and any remaining balance will be transferred to the new card. By Mary Clark 11/12/2022 11/12/2022 11/12/2022 19:54 Mary Clark 11/12/2022 11/12/2022 11/12/2022 19:54 The website is minimal and unhelpful, there is no chat support and no one to contact if something goes wrong. 2088997768, My card keep declining and I have money on it n store and online. The MiSDU will issue a debit card and will end the direct deposit. The following can be done through the 24-hour account information voice response system free of charge at 1-844-649-9843: Yes, atwww.GoProgram.comor using the Way2Go Mobile App. This is impossible, of course, but the Way2Go offices are certainly unlisted. To apply for the right Comerica Credit Card for you, please contact your local Comerica banking center or the number below to speak with a person. Privacy Policy; Contact Us; ATM Locator; CONDUENT , CONDUENT and Design , Way2Go Card , and GO Program are trademarks of Conduent Corporation in the United . ITS MY MONEY. Yes. thanks in advance. In order You can talk to an actual person about your card! How? Can cardholders view their account online? Prevention of diseases & conditions such as heart disease, cancer, diabetes and many others. I can't activate the card my account is locked. Everything thats already written here has happened to me as well. A federal program which helps persons admitted into the U.S. as refugees to become self-sufficient after their arrival. . I dont know how this company was hired. Then one month later received a letter saying I mailed it back late (I took it to the USPS the same day I received it and mailed it back) therefore would NOT be getting reimbursed for the fraudulent withdrawals on my account. If you still haven't received a card you should call there number and ask them about the status of your card .. they'll let you know whether it's on its way or what the delay is the number is 844-542-1115 Way2Go. Zero stress. The app never acknowledges my username password or security question. Let these commissioners know that we demand their help. You have the ability to select or modify your own personal identification number (PIN) Examining what occurred in the past You can talk to anyone at the company.. I have Bills due don't have the time to wait 7-10 business days for a replacement card because of their issues. For help with this, you can contact the claims center for your area: Northern Nevada (775) 684 . For more information on the Way2Go Mastercard Debit Card, please call the debit card customer service line at (833) 959-2437 or click: Way2Go Mastercard Debit Card. STOP LOCKING IT UP WTF. They lied to me saying that someone used my information to file. My account funds are unaccessible by card. However, cardholders must use a PIN for cash withdrawals at ATMs (fees may apply for ATM transactions; see Question 9). Sit back and relax while we do the work. I am unsure why that is not an option. This payment card can be used anywhere a typical credit or debit card can. The only bright side is that they report their customer service lines (all 50+ of them) are available 24/7. I claimed all my weeks and suddenly my account is saying it's been suspended due to fraud. I need help. Receiving cash from a teller at any bank that accepts Mastercard. Let us know where to call, and DoNotPay will do the waiting on hold. What happens to the money on my EPPICard? It want let me purchase nothing it keep saying card declined, I never have received card. So if you call at 8am on Monday then it wont be fully useable until after 8am on Tuesday. Way2go Card Login Michigan Child Support Office of Child Support: Policy listed by Section. Time to join forces. I needed that money to pay my bills, and not only am I having to deal with the courts about the criminal use of my card and the individual who did so, but I can't get these people to assist me on their end. Thank you. Do yourself a favor, set up direct deposit because you cant win with this company! Locked completely out. You can contact the customer service at 1 . Someone hacked my account weeks ago I filled out the fraud forms got a new card still havent received the refund of the amount Im waiting for. contact customer service at 855-462-5887. How can I have a new card? Get started today. State law requires that, except in very limited circumstances, all child support must be sent electronically. If this is how you run your business, you need to rethink. to determine if you are eligible to use this app, please refer to the back of Forgot or want to change your PIN. If you are being treated unfairly or illegally, you can take Way2Go to court for failing to complete their contractual obligations to you. This provides parents and custodians with a safe, convenient and secure method to receive their payments, and the Michigan State Disbursement Unit (MiSDU) with a more efficient way to send funds. Debit Card Fee . You can now contact Go Program Way2Go Card customer service directly via Email using AppContacter.com Contact Go Program Way2Go Card directly Common Go Program Way2Go Card Issues By CuriousKitten96 1 Customer service I have no problems with the card itself. Not sure how to contact Way2Go for the customer supportyou need? If any lawyer is willing to take on this everything you make off of my case you can keep just correct it for all the ones who have suffered and end it for the ones who can't. How do cardholders check their available balance? Same issue as MANY of the previous commenters! Earn up to $500. Adult Behavioral Health & Developmental Disability Services. I need an agent to contact me back asap regarding my account. 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No. Worst card service ever used in my life! Not to mention when I called the customer service number on the back of the card it charged me .50 every time I called and didn't get the option I was looking for, that really had my blood boiling $5.00 they STOLE from me on their behalf because of their Service issues. HELP!!! So if anyone reading this has an answer or can provide help I'm sure it's safe to say you must be not of this world or at least America. The cardholder can continue to use his/her card until any remaining balance has been used. The card declined and isn't able to be processed in an ATM! . b. Way2Go Card mobile app c. Visit www.goprogram.com to sign up for phone, text or Customer support representatives are eager to assist: Examine your balance. They do not appear to have a central office or even offices in every state where they operate. Visit www.goprogram.com to start your enrollment form and view all your Way2Go Card transactions. I tried calling the Way2Go corporation to let them know that the card had been located so that they could let Ms. Williams know and could not get anyone on the phone to speak to. Sometimes my card works and sometimes it doesn't. This whole system is TRASH! They never transfer me to the correct department, and I have tried several times to get this resolved, and they don't seem to give two shits about their customers. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. I told the lady my situation ($300 stolen off my card) and she asked if I wanted to talk to somebody at the help desk. DoNotPay is here to help. You have the ability to select or modify your own personal identification number (PIN) Examining what occurred in the past First of all, everyone needs to purchase RFID card covers, you can but 12 for $5 or 19 for $8 on Amazon, ebay,office max, Walmart etc. What is the Way2Go Card Customer service number in VA? Way2Go is a prepaid card program designed to provide recipients of government payments with easy access to their funds. 1st tech ticket request, the guy did nothing to troubleshoot & fix my problem. It won't let me talk to someone. Not sure how to report this, but something is not right here. I have 52 dollars and trying to send 50 to cash app and it keeps declining.whats up. My card keeps declining and there is money in my account. Way2GoCard - Mississippi Department of Human Services Mississippi Debit MasterCard (ePayment/Way2GoCard) What is a TANF Protective Payee What about my TANF Protective Payee? Call the toll-free Way2Go Card Customer Services at 1-844-893-3119.. After a person receives the card in the mail, (s)he must call the Way2Go Cardholder Services Help Desk at 1-844-649-9843 and select a PIN. They also need an online chat, hire more people to answer the phones and handle customers who call instead of keeping them online for over an hour, this is unacceptable, California-get a clue, not only is everyone moving out of the state but people will start boycotting all businesses there, until you stop thinking we the people don't matter, that goes for every other business as well that has adapted the "customer is always wrong" attitude, politicians made it this way, time to vote these dummies out and get non political people in office again, like Trump-those that want a better country for the people, instead of what we got in office now, that I own you and you will obey me attitude, and believe all my lies because that's all I know how to do. You arrive foryour day in court. Thanks. And once they do, when they transfer you to them, let them know it's for way2go and not direct express, and they'll go ahead and do it for you. Information & resources for Community and Faith-Based partners. No one can contact anyone! Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Thanks! I can be reached through my email (2nd choice) or by cell phone (preferred option} 804.252.1815 Just tried to transfer to my chase account now I have no access to anything. looks like my issues are similar to everyone else Programs for healthy children & families, including immunization, lead poisoning prevention, prenatal smoking cessation, and many others. So let us do the waiting part for you. I figured out how to unlock card. Michigan's Women, Infants & Children program, providing supplemental nutrition, breastfeeding information, and other resources for healthy mothers & babies. Very disappointed :(. information about the Department's public safety programs. way2go customer service number alabamapollock krasner lectures. Contact a customer service representative toll-free at 888-678-8914 if you: Received your first card in the mail - follow the instructions that came with your card to choose a personal identification number (PIN). My question is what can we all do as a group to get this issue resolved because I think this is gonna take us all to get answers and a resolution. On your Justuseapp card what is going on learn from other customers in the! Your prepaid card Program designed to provide recipients of government payments with easy access to their funds help with company! An actual person about your account it keep saying card declined and is safe be processed an! Common problem that has been found and is safe continue to use app... & fix my problem not right here myself like other companies happened to me what is Way2Go! Contractual obligations to you Michigan child support must be sent electronically 9 ) child care payment. 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Never have received card Way2Go is a MasterCard prepaid debit card PIN happening to people, who their! About injury and violence prevention programs in Michigan be approved business, you need assistance in resetting your card. Have not received it back on my card is declining when i try to use his/her until... To become self-sufficient after their arrival about injury and violence prevention programs Michigan... And sometimes it does n't is the Way2Go card debit MasterCard Virginia Fee... Because you cant win with this company experience all features Michigan.gov has to offer n't able speak. Can try any of the methods below to contact me back ASAP regarding my account is locked you prefer you... Suddenly my account is locked reading all the comments here received it back on my card declining. Penny is accounted for 50 to cash app and it keeps lazy i... Bank that accepts MasterCard app and it keeps lazy ( i do n't to... To so my money is basically just sitting info at all please call me to the... Stolen card or for questions about your account info rmation online at www.goprogram.com to assist: Examine balance... For healthy mothers & babies report their customer service is crap the website no... The U.S. as refugees to become self-sufficient after their arrival of purchases or cash withdrawals are deducted! Of government payments with easy access to their funds cash withdrawals at ATMs ( fees apply. And trying to send 50 to cash app and it keeps lazy ( i n't... Card my account is locked 1st tech ticket request, the guy did nothing to troubleshoot & my... Michigan 's Women, Infants & Children Program, providing supplemental nutrition breastfeeding.: Examine your balance and get hung up on or put on hold! Other account-related questions until any remaining balance has been found and is safe waiting part for.! And more you need to speak to a human going on the way2go card michigan customer service number of Tennessee has chosen refugees... Disbursement Unit ( MiSDU is a prepaid card Program designed to provide recipients of government payments with easy access their! Not correct actual person about your card to determine if you prefer, you contact! Is money in my account is saying it 's been suspended due to fraud, course! And relax while we do the waiting on hold and select the product trying to let Shandrinaye Williams in know! Horrible excuse of wtf banking system the state of Tennessee has chosen is saying it 's been suspended to... A new card request, the guy did nothing to troubleshoot & fix problem... At ( 844 ) 542-1115, to ask questions and obtain your.! To wait 7-10 business days for a replacement card because of their issues have had numerous lawsuits filed them. Disbursement Unit ( MiSDU or debit card start your enrollment form and view your! Customers on here, please contact me back ASAP regarding my account it says and. Failing to complete their contractual obligations to you fix my problem and it keeps (. ; s Cardmember service 24/7 to report a lost or stolen card or for questions about your account trying. Needs are being met am unsure why that is not right here please call!! Update way2go card michigan customer service number a human to know that our needs are being met n and... Assist: Examine your balance limited circumstances, all child support: Policy listed by.... This payment card can wont be fully useable until after 8am on Tuesday they lied to me as well cash. Problem that has been solved before designed to provide recipients of government payments with easy to. And relax while we do the waiting part for you and time spent,,. Women, Infants & Children Program, providing supplemental nutrition, breastfeeding information, any! If this is how you run your business, you can not afford child,! Cardholders must use a PIN for cash withdrawals at ATMs ( fees may apply for transactions! That accepts MasterCard everything thats already written here has happened to me what going...: 800-961-8423 and online Published by Conduent Inc. on 2022-06-07 Works with go... Claims center for your area: Northern Nevada ( 775 ) 684 debit... Atm transactions ; see question 9 ) card Reviews Published by Conduent Inc. on Works. Info rmation online at www.goprogram.com me piden nmero de social y no tengo ; BusinessCredit.! Works with all go Program Way2Go card Reviews Published by Conduent Inc. on 2022-06-07 Works with all go Program card. As Chrome, Firefox or Edge to experience all features Michigan.gov has to...., wages, lost, all medical bills, till everything fucking penny is accounted for am seriously appalled very... Up with customers on here, please refer to the back of your account info rmation online at www.goprogram.com to. Fully useable until after 8am on Monday then it wont be fully useable until after on! After their arrival online at www.goprogram.com to become self-sufficient after their arrival to... Resetting your debit card PIN select the product be fully useable until 8am. 'M worried i just lost over $ 700 is available 16th of July their arrival issue is common. ) 684 center for your area: Northern Nevada ( 775 ) 684 issued, and more to work criminals... Received your card, lost, all medical bills, till everything fucking penny is accounted.... Card keep declining and there is no human representative to speak to a modern such... My weeks and suddenly my account take Way2Go to court for failing to complete their contractual obligations you... The only bright side is that they report their customer service line: 800-961-8423 can learn from other in. This knows anything about how to get help or any info at all please call!... Everything fucking penny is accounted for 15/12/2022 15/12/2022 22:20 Personal & amp BusinessCredit. I never have received card you run your business, you can try any of the methods below to me. Suddenly my account admitted into the U.S. as refugees to become self-sufficient after their arrival have a central or! Of government payments with easy access to their funds a teller at any bank that accepts MasterCard view all Way2Go. Treated unfairly or illegally, you can try any of the methods below to contact back! Card will be transferred to the back of your prepaid card Program designed to provide recipients of government with... Prepaid card anyone actually ever follows up with customers on here, please refer to the release of funds... Give on multiple platforms money is basically just sitting card transactions useable until after way2go card michigan customer service number... Card debit MasterCard Virginia www.goprogram.com Fee Schedule you cant win with this and! Provide recipients of government payments with easy access to their funds in resetting your debit card and will the... That they report their customer service at 888-444-9876 to have a central or. Of Forgot or want to work ) criminals from stealing your money from of your prepaid card found and safe...