As that first summer turned into fall, the rules changed and vaccinations became mandatory for any guest ages 12 or over. After listening to the sales pitch, I was asked for my credit card number to pay for the port fees of $130.00 I told the person that I would need to call him back because I did not have a credit card available at this time and he immediately . For an explanation of our Advertising Policy, visit. The companys Cruise Ticket Contract lists the situations when the passengers are eligible for the refund and what amount of money they can recover since the company has the cancellation fees. 39 0 obj 29 0 obj Few, if any cruise passengers miss wearing masks and dealing. 3 This can be tiresome, so we composed a Royal Caribbean guide for you. Virgin Voyages dropped all testing and vaccine requirements for its ships. Royal Caribbean wont give any refunds if they cancel or terminate their cruise early for any other reasons. 34 0 obj Are non-refundable deposit fares available to book on all ships fleet-wide? When is it suggested that I discuss with them the detailed terms of the non-refundable deposit programs? Royal Caribbean refunds depend on the type of your reservation and the time of cancellation. You can call the companys customer service at 800-256-6649. 29 0 obj Credits must be used to book a voyage that departs on or before Sept. 30, 2022. Your money should be back on your bank account you used for the purchase. Here is how much you can get back if you cancel your Royal Caribbean cruise that is longer than four days: Time of Cancellation. <> 129 0 obj With no foreign transaction fees, the card is also great for international travel. Guests who opt-in to the program then have up to 48 hours before the sail date to cancel their cruise; they will receive a Future Cruise Credit equal to 100% of the cruise fare paid to Royal Caribbean. Can I transfer my reservation to a travel advisor if I purchased my cruise directly from Royal Caribbean? Here is how much you can get, depending on the time of your cancellation: 75 or more days before the first day of the cruise. If a refund request is not made by that time, passengers will automatically receive credit for a future voyage. The Miami, Florida-based company forecast 2020 adjusted profit to be between $10.40 and $10.70 per share, excluding any potential impact from the outbreak, largely above Wall Street expectations . TAMPA, Fla. (WFLA) - Royal Caribbean International cruise line has adopted a new cancellation policy due to COVID-19. endobj <> Although the program does not allow a full cash-back refund, it does provide guests the opportunity to rebook the voyage through the use of a Future Cruise Credit. That policy did not seem to be consistent, but it appeared that there was at least some level of verification (perhaps unvaccinated people were looked at more carefully for referrals to medical screening, but that's just a guess). The Royal Caribbean cruise line has gone back to a policy it used during the early part of its pandemic-era return to sailing. The refund amount also depends on the number of days you booked, because cancellation fees differ for: If you booked your one to four-day journey with Royal Caribbean and then canceled it, you can request a refund. The Cruise with Confidence program from Royal Caribbean is precisely what the name suggests. 40 0 obj In that case, you will have the option of turning the amount of the deposit into future cruise credit (FCC), but they will still keep $100 as a service fee. Credits must be used by May 31, 2022, to book a new cruise that departs by Dec. 31, 2022. In that case, Royal Caribbean might also reimburse your additional costs, such as airline change charges. Southwest Airlines is selling tickets for as little as $49 through Friday for travel beginning later this month and into the spring. endobj The cruise line explained it this way on its website. Terms apply to the offers listed on this page. Anyone in those situations is eligible to receive a refund or FCC. This way of making a request comes with difficultiestons of people complained that the customer service hadnt processed their request immediately, or that they had waited a long time just to get on the phone with a customer support representative. One of such is the COVID-19 Assistance program. Here is how much you can get, depending on the time of your cancellation: Royal Caribbean Cancellation Refunds for Journeys Longer Than Four Days, 90 or more days before the first day of the cruise. With DoNotPay, you are just a few clicks away from getting your refund. This is also true for anyone who tests positive for COVID-19 or who has been a close contact of someone who has tested positive within 30 days of embarkation day. 92 0 obj They will receive 75% if they cancel between 22 and 29 days out, and 50% between 15 and 21 days out. endobj In a statement, Royal Caribbean says this change in protocols are "to more closely align with the broader travel industry." Beginning September 5, all travelers, regardless of vaccination. All you need to do is: as the company you want to get a refund from, Follow the instructions and answer our chatbots questions. France No Longer Requires Pre-departure Testing for Vaccinated, Boosted Travelers From the U.S. six passengers tested positive for COVID-19. A Country-by-country Guide, Where Americans Can Travel in Asia A Country-by-country Guide, Every Caribbean Island's COVID-19 Travel Policies and What You Need to Know to Plan Your Trip, These Cruise Lines Will Require a Booster Shot to Board Starting March 1, Disney Cruise Line Will Require Kids 5 and Older to Be Vaccinated Starting in January What to Know, Countries That Are Open to COVID-19 Vaccinated Travelers, A Country-by-country Guide to COVID-19 Entry Requirements in Europe, Norwegian Cruise Line, Royal Caribbean Will No Longer Require Face Masks, These Caribbean Destinations Just Dropped the Pre-arrival Testing Requirement for Vaccinated Travelers. <> Royal Caribbean wants to offer the same worry-free experience to guests as they have done for many months during the pandemic. 23d84be8b714a9a148410e4f4a9d9e2aa2d9d645 It provides guests with the reassurance necessary to confidently book a cruise during these uncertain times and provides guests with different options and additional flexibility when booking a Royal Caribbean cruise. endobj Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency, even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19. The first sailings in July 2021 actually had a mix of vaccinated and unvaccinated passengers with masks required in common areas and basically any indoor space where people weren't eating and drinking. (Proof of a positive test result is required. <>stream As omicron continues to spread across the country, COVID-19 cases are continuing to emerge on cruise ships. These passengers are also required to obtain insurance that would cover them if they tested positive for COVID-19 while on board. More recently, that was also dropped and now Royal Caribbean has basically stopped any sort of covid precautions. Phoenix, AZ. Royal Caribbean states that they send refunds in seven to ten days after processing them, while it can sometimes take them up to 30 days to issue a refund. Her favorite cities include London; Amsterdam; Krakow, Poland; Phnom Penh, Cambodia; Dawson City, Yukon; and anywhere known for outstanding pizza and theater. endobj Where can I cancel additional packages and services ordered prior to my cruise? 119 0 obj That deposit amount shall not be refunded at any time after it has been paid. 2021-10-25T14:06:58.000-04:00 You have full control of your schedule, patient load and the ability to . endobj <>/MediaBox[0 0 612 792]/Parent 2 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]>>/StructParents 2/Tabs/S/Type/Page>> Company Description About Our Company: Douglas and Sharon Weaver started the Douglas J family of companies in 1967 with five employees and a passion for the Salon/Spa industry. What is Royal Caribbean's service gratuities (tips) price and policy? Action Alerts PLUS is a registered trademark of TheStreet, Inc. Start the year strong, access the AAP portfolio today. For cruises out of Barcelona, Rome, and Cyprus, vaccinated passengers will have to take a rapid antigen test during check-in at the terminal, while unvaccinated passengers will have to undergo additional testing. forcing the carrier to cancel more than 16,000 flights that stranded . Passengers who do so are eligible to receive a full refund in the form of FCC. Who Needs to Be Vaccinated: As of September 6, 2022, passengers on voyages to Canada, Bermuda, Greece and Australia, plus voyages of 16 nights or longer, must be fully vaccinated against. 118 0 obj It also comes as the highly contagious delta variant continues to spread, forcing several destinations to re-implement indoor mask mandates, including Disney and Las Vegas. In most cases, this means guests will not receive any refund if they cancel 30 days before the voyage or later. In that case, Royal Caribbean might also reimburse your additional costs, such as airline change charges. Voyages booked after March 31, 2022, are governed by the line's standard cancellation policy. uuid:5A9762FE-337E-4EEE-B4B8-C6E7AA9A9B78 Royal Caribbean has now removed that FCC starting with bookings made from June 1 onwards. 102 0 obj If Im not ready to book, can I save an itinerary or sailing and come back later? Celebrity has postponed the. 135 0 obj 4 0 obj 8.5 If you got your ticket through your travel agent, the money will be sent back to that agent. <> While cardholders can earn a significant amount of points on travel purchases, there isn't any way to redeem points from the Wander Card for maximum value (beyond 1 cent per point). 33 0 obj If not, they can still cancel the journey and receive a future cruise credit minus a $100 charge. By removing the automatic Future Cruise Credit option, Royal Caribbean will not just save money; it will also open up many cabins and suites that would otherwise have been spoken for. ,D6*+mBCdL&&8dLU)Re8f6@S5w'oHyvh-MlCIk;CEn y4gVo2}(a!O*|biibGx`(1FE,Q_*7;r,bjtTkzE?l`fu$!>w,{tNE]cnUC lE" h! Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Microsoft Word for Microsoft 365 With that comes an expensive room such as the suites onboard typically sells well in advance. 98 0 obj 11.0 <> If the deposit you paid was $100 or less, you wont get any credit or refund. 14/7 day policy: Travelers can get a full refund if they cancel at least 14 days before check-in and a 50% refund (not including the service fee) if they cancel at least seven days before check-in . Except as specifically stated below, or as otherwise provided in the Ticket Contract for your cruise, the standard cancellation policies and penalties described in the Ticket Contract apply. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. One of these options is to book a cabin through a much cheaper non-refundable cruise deposit. Royal Caribbean Continues to Offer Flexibility for Guests With Three Extensions. It will also have the added benefit for the cruise line of removing the possibility of waiting for the best price guarantee, where guests can change their booking in case a better price comes up and cancel the voyage if the price remains the same. The most important change may be the following: Guests who are not vaccinated can sail on. COVID-19 vaccines no longer . Adults have needed to show proof of a COVID-19 vaccine to cruise on all of its itineraries around the world. 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