Only response was that there were no rooms available. Live entertainment day and night. Premium liquor. yuk! Food ranged from great to amazing enjoyed every meal and they were not shy with alcohol in drinks plus the cocktails came in much larger glasses. Dear LwhseWe do regret your overall impressions fell somewhat short of exceptional, however. You'll find a variety of restaurants serving masterfully prepared and artfully presented International cuisine, enhanced by breathtaking ocean views. We were informed that they had rebooked us at another resort and we would not have to pay anything extra for the change. Travel to foreign areas may entail risks including but not limited to the hazards of traveling in political unstable areas, civil disturbances, war, and arbitrary changes mandated by government authorities or private concerns. Please, select dates to see available rooms. Upon request, we can refund any additional non-penalized amounts you may have paid towards your canceled reservation. Yes, Azul Beach Resort Negril, Gourmet By Karisma offers free parking. . If your used to bar staff walking road topping up drinks as fast as you can drink them, then be prepared to be let down. I cannot stress how every aspect of this hotel is amazing, from staff, food, rooms, the list can go on and on. Please contact us a reservations@dwtreservations.com for additional instructions. I explained that we were traveling with 2 other couples, and did not want to be at another hotel. I told the person on the phone that this other hotel was unacceptable and we wanted to be with our friends, but their only response was there was nothing they could do. Dollars. Everything was perfect, accommodating staff made our stay such wonderful. Five days before we were scheduled to leave, we received a call telling us our reservation had been cancelled. The cabana sun beds are an issue, they seem to smell of sick, mainly due to the fact that they bases are solid with no slates so the water in the mattress never drains away so they are always moist. DWT Reservation Services will be held harmless of any responsibility beyond our resorts. view room features Premium Suite The restaurant was perfect and offered delicious dishes. We were told only that they had overbooked due to a computer glitch. General Airline Policy: For any changes or cancelation, please contact the airline directly. We did not attend the initial meeting - but no attempt was made to contact us throughout the week. Karisma offers a wide range of unique properties in a variety of world-class destinations; from adults-only and family-friendly to opulent villas and intimate urban retreats. PCR testing is provided at an at-cost rate of $132 in Riviera Maya, Mexico, $140 in Negril, Jamaica, and $81 in the Dominican Republic. A wide array of food for breakfast, which was nice to satisfy everyone. If we had of done, and then been allocated rooms in the westerly facing rooms we would have despaired. Dont worry about waiting in long taxi lines or boarding crowd shuttles. Booked a room last Sept. for 1/29 through 2/3, and my credit card was immediately charged for the full amount. We strongly recommend the purchase of travel insurance in the case of unforeseen circumstances. Congratulations! Great for a couple and just as spacious for small families, the Royal Suite is styled in the look of the modern Caribbean and features one king bed or two queen beds. Combined with theKarisma Gourmet Inclusive experience, Azul Beach Resort Negril creates the ideal Caribbean feel, designed to allow couples, groups, wedding parties, families and friends from all generations to reconnect under the Jamaican sun. Special 5-star experience juici patties is a few steps away from the hotel. During times of uncertainty, we recommend booking an option with free cancellation. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The notion that we spend one-third of our lives asleep didnt escape the architects of Azul Beach Resort Sensatori Jamaica. We were amazed at her sales techniques in selling us the two candle light dinners even though we had not plan on taking on any additional charges on our credit card. Many different travel sites will offer discounts or deals at different times for rooms at Azul Beach Resort Negril, Gourmet By Karisma and KAYAK will provide you with prices from a huge range of travel sites. unfortunately we can not identify your booking or details from the information published on this website to see why your reservation was changed to a different hotel on the island however I will be contacting our customer services to see if they have your feedback and to check the status of your case.A member of our customer services will be contacting you very shortly through email or private message. The staff went above and beyond to help. Had a wonderful stay here. Guests of Azul Beach Resort Negril, Gourmet All Inclusive By Karisma can park their vehicle at a free parking facility. You've got free shipping. The breakfast was FINE with fruit, fresh bread and meats, the bed was good. Cozy base for exploring Negril. We were told only that they had overbooked due to a computer glitch. Booked a room last Sept. for 1/29 through 2/3, and my credit card was immediately charged for the full amount. We liked the hotel and Negril, had 2 good days there. Nestled on the beach, this Negril property is just steps from Kool Runnings Water Park and Seven Mile Beach. A short walk to the pristine beach. I also received a confirmation email for the reservation. MGM Resorts has donated 2 acres for the memorial near where the tragedy took place in 2017, and Clark County said proposals for Azul Beach Resort Negril Cancellation Policy: Norman Manley Blvd PO Box 3077, Negril, Jamaica, Norman Manley Blvd, Negril, Jamaica JMDWD17, Sandy Bay Main St, Hanover PO Box 1206, Montego Bay, Jamaica JMCJS12, John Pringle Dr, Montego Bay, Jamaica JMDWD14, Lot A59 Freeport, Montego Bay, Jamaica JMCJS13, Sunset Drive, Montego Bay, Jamaica JMCJS12, Analysts and advisors report better-than-expected start to Wave season, Plans move forward for a memorial to Las Vegas mass shooting victims, Uniworld Boutique River Cruise Collection, Internet Access (High Speed & Wireless) (additional fee), Common Area Internet Access (High Speed & Wireless) (additional fee). And supervised programs for kids and teens designed to make sure everyone has a great time. The food and drinks were faultless no complaints at all, we tried all of the restuarants but found the buffet Palms the best for us The staff everywhere could not do enough for us always ready to bring us fresh drinks. I was told I would receive a call from customer service within several hours. Bask in luxury and beauty at one of the top five-star luxury resorts on Jamaicas world-famous Seven Mile Beach, one of the best in the world. The pools are small but actually fine as the beach is amazing. If you have a wide scale of experience, general knowledge of the position and an excellent attitude, then Azul Beach Resorts Negril is looking for you to fill the following vacancies: Front Office Agents; Concierge Agents (Lobby) . All Rights Reserved. $464 per night (Latest starting price for this hotel). Whether you dream of sunset strolls on Negrils world-famous Seven Mile Beach, swimming in secluded cenotes and exploring Maya temples along Mexicos idyllic Riviera Maya or sipping Mama Juana beneath swaying palm trees in the Dominican Republic, you deserve a getaway filled with new memories and discoveries. Good value for the area. Guest shall pay a 1 night cancelation fee for any reservation canceled 30-8 days prior to the arrival date. Since we could not be at the same resort with our friends, weWe had the same experience as at least 4 other reviewers have had within the last month. St.James Could so easily have been great, but spoilt and Thompson are shocking, Royalton Negril, An Autograph Collection All-Inclusive Resort. Show More Chic luxury on Tripadvisor's top best beaches in the world Location Norman Manley Boulevard Negril, Jamaica Little Waters Negril 4, Meelie's Villa: Free Wifi, Beach, Pool, Ocean & G-Views, Outdoor Shower & Bbq, 58 more Azul Beach Resort Negril, Gourmet By Karisma deals from $204, Check in anytime after 3:00 PM, check out anytime before 12:00 PM. Well worth it at $30 as you are taken straight through immigration where we were greeted with a lovely lounge where drinks and food are unlimited with comfortable chairs. There were complimentary wireless internet, flat-screen TV and big windows in the room, liked that. The play area is great, but lacking shade, so part of it get so hot it burns an adults feet and the toys (Plastic) also get too hot to touch. The staff is exceptional here, the services are excellent, and location is beautiful very close to the famous Seven mile beach. Cancelation charges are as follows: No show/late check-in/arrival as well as early checkout/departure shall be without refund, credit, compensation, or liability of the travel provider (applicable to all locations). Add premium Gourmet Inclusive amenities including a pillow and aromatherapy menu, separate sitting areas, king-size Bali beach beds, a 42 plasma TV, daily replenished minibar, plush robes and sublime rain forest showers, and you may never want to leave. es-En-Islas-Del-Caribe.com Find other options 5-star hotels (682) 4-star hotels (1203) 3-star hotels (2170) 2-star hotels (996) Villas in Caribbean (3598) Apartments in Caribbean (10668) Hostels in Caribbean (163) Bed and breakfasts in Caribbean (541) Also, it was 1 mile from times square. The 1-night non-refundable deposit may only be transferred to another booking once. The room was new and the location was awesome, the beds were comfy. Check out date must come after check in date. It made my trip to Negril a special experience. Azul Beach Resort Negril by Karisma: Reservation cancelled - See 4,713 traveler reviews, 7,422 candid photos, and great deals for Azul Beach Resort Negril by Karisma at Tripadvisor. Baggage fees are not included in the rate/fare. We stayed in room 6301 which was a top floor which we requested and was a honeymoon suite. The Premium Couples Ocean View Suite at Azul Beach Resort Negril is located in an adults-only building and features modern, stylish dcor with a king-size bed accompanied by a lounge sofa. Don't worry, beach happy. we are truly very sorry if you were unaware of this prior to arrival.Please also accept our apologies for the difficulties you experienced. The restaurant is daily open for breakfast. Outstanding hotel with secluded position, good value. lots of supplies in the room: a laptop safe, an iron and an electronic key card. Passengers traveling together may not be seated together. Guests of Azul Beach Resort Negril, Gourmet All Inclusive By Karisma can get to the city centre with a 15-minute walk. . No reason to complain, the venue met the purpose, would recomand it. There's a world-class spa. Azul Beach Resort Negril, Gourmet All Inclusive By Karisma offers a special menu, a children's club and a gaming room for guests with families. NOTE: CASH IS NOT AN ACCEPTABLE FORM OF PAYMENT. Featuring a tennis court, a bar and a sun terrace, Azul Beach Resort Negril, Gourmet All Inclusive By Karisma is 10 minutes' drive from 7 Mile Beach. This deposit will be held and will only be processed after 15 days from the time of booking. Booked a family room with a safe, television and a mini bar fridge. Since we could not be at the same resort with our friends, we cancelled our trip. Cut-off times are based on the experiences local time. Departing Airport: Seattle (KEH) Vols The breakfast was FINE with fruit, fresh bread and meats, the bed was good. Cancelation Policy for (A) weeks: Karisma Villas shall be given prompt written notice of all cancelled reservations. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Azul Beach Resort Negril, Gourmet By Karisma that suits you best. During times of uncertainty, we recommend booking an option with free cancellation. It is about 7 km away from the centre of Negril.Percy's Riverside Retreat is within walking distance of this hotel. At no point did they ever apologize or give us an acceptable explanation for canceling our reservation after having our money for 4 months. We will not be held liable for any unforeseen circumstances including, but not limited to the following: injury damage, loss accident, delay or irregularity in any vehicle, or through the act or default of any company, or person engaged in conveying passengers/guests, or of any hotel proprietor, personnel, servant or any other person otherwise in connection therewith. Located near Negril on the islands western coast, this is a pristine paradise featuring dramatic sunsets and tranquil waters, and where couples, families and friends can reconnect beneath brilliant blue skies and tropical sunshine. Margaritaville Beach Resort Ambergris Caye, Belize. If you're staying at the Azul Beach Resort Negril in Jamaica, book your airport transfer ahead of your arrival. I explained that we were traveling with 2 other couples, and did not want to be at another hotel. Azul Beach Resort Negril Negril - 5 star hotel. Azul Beach Resort Negril, Gourmet All Inclusive by Karisma Negril, Resort The Cape, A Thompson Cabo San Lucas, Couples (adults Only) Resort 4 stars, Negril, Royalton Negril, An Autograph Collection Resort 5 stars, Negril. Really enjoyed a COMFORTABLE vibe. Had a wonderful stay here. . Guest shall pay a 1 night cancelation fee for any reservation canceled 30-22 days prior to the arrival date. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. The following forms of payment are acceptable: American Express, Visa, MasterCard, Discover. Dear Darren SWe appreciate you sharing your commentary. Spend the most wonderful time of the year at award-winning hotels that elevate every escape. So it really depends on what you prefer although block 6000 is right beside lobby and had easy access for all facilities so if you had walking difficulties or even used a wheel chair this block would suit best. MBJ Airport To Azul Beach Resort Negril cancellation policy: All sales are final and incur 100% . it was definitely 5 stars for us. Deposits and any amount paid, less any assessed penalties are only available as a credit towards a future reservation booked and traveled within 6 months of cancelation(Refunds may be available with the purchase of Flex Pass. Besides, it was at a moderate distance from downtown, that worked for us. Nice touches to enhance your stay include slippers, hairdryers and showers, while linens and hypoallergenic pillows invite a good night's rest. You'll find a variety of restaurants serving masterfully prepared and artfully presented International cuisine, enhanced by breathtaking ocean views. Cancelations submitted 60 days prior to arrival will be charged for the full stay. The room was big size with exceptionally comfortable beds. Azul Beach Resort Negril, Gourmet All Inclusive By Karisma is just a short drive from 7 Mile Beach. Cancellation Policy : Size: 608 sq. It had good food, splendid stuff and very pretty location. Montego Bay In almost a week, we have been asked once, although that's because the staff don't walk the extra 20 yards on the beach to the front of block two. Jamaica JMCJS12. That means that you can always find a great deal for Azul Beach Resort Negril, Gourmet By Karisma. Its hard to fault the hotel, or the levels of service. We rarely had an empty drink morning to night and we felt completely pampered. Modifications, including, but not limited to, adding/reducing the number of nights, adding/reducing the number of guests, changing travel dates and guest names are not permitted. I explained that we were traveling with 2 other couples, and did not want to be at another hotel. We were informed that they had rebooked us at another resort and we would not have to pay anything extra for the change. All rooms looked very nice the high floors enjoy great views of sunset and ground floors have big comfortable longers with access to pool from balcony. Your terrace invites you to relax and enjoy the lure of the blue Caribbean Sea and Seven Mile Beach. Any non-penalized amounts are available to be refunded (upon request). Astonishing hotel, good value, what else to wish for. Rose Hall Main Rd, PO Box 100, Montego Bay, Jamaica. Max occupancy two Queen bed suite: 2 adults + 2 children Stock answer to all issues, "were fully booked there is nothing we can do". The kids club and play area, like everything here could be great but falls short. Changes to flights are subject to penalty charges. Enjoy lavish attention that ranges from private check-in to personal concierge service to a Beach & Pool Butler. View the restaurants menu, book excursions, reserve spa treatments, order room service, request room upgrades, get exclusive promotions, request popular tours and the like without ever contacting concierge nor going to the reception desk. Besides, it was at a moderate distance from downtown, that worked for us. Thank you for voicing your impressions regarding our rooms . The staff walk past these all the time yet know one does anything about it! We will not be held responsible for potential risks and hazards associated with travel to destinations where injury, delay, or unanticipated events may occur. View the hotel list on our checkout page to see if yours is included among the pickup points. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. To name but a few Ewan bellboy in the lobby was so welcoming and geeted us every morning he seen us by name, lorenzo who was a trainee on the bars was amazing at his job could not believe he was a trainee and medina(this might not be the correct spelling) was great in the palms restaurant. A $10,000 damage deposit is required 48 hours prior to arrival of the guest. We regret your most recent visit was unable to meet and exceed your expectations. No Show / Late Check-in or Arrival / Early Check-out or Departure (all locations): No show/late check-in/arrival as well as early checkout/departure shall bewithoutrefund, credit, compensation, or liability of the travel provider. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Live entertainment day and night. The purchase of a Flex Pass is non-refundable. The staff is exceptional here, the services are excellent, and location is beautiful very close to the famous Seven mile beach. It is only applicable to new reservations. ft. (37.4 m2), Specifically designed for families, these ocean view rooms feature a balcony or terrace with a comfortable day bed. Some extremely bubbly others the opposite. The best location, above average breakfast, pet-friendly room. We can pick you up from the cruise ship piers , Airport as well as your hotels weather you are travelling to or from the island of Jamaica Check out date must come after check in date. The 5-star Azul Beach Resort Negril, Gourmet All Inclusive By Karisma is set 1 km from Peter Tosh Monument and 1.3 km from the flea market "Times Square Mall". The staff managed to pull off a relaxed happy attitude whilst being efficient and hardworking! Guest shall pay a cancelation fee equal to the entire stay for any reservation canceled 3 days or less prior to the arrival date. Villa-style resort on Negril's Seven Mile beach; activities such as diving in coral reef and rafting through tropical jungles. Be sure to check with a consulate for further clarification. Good value, it was fantastic stay. Were in a two bed apartment, as I said it doesn't have two double beds in the second room, so my wife and I are sleeping with our 3 year old in the same bed, as the option is the sofa bed with a plastic wrapped mattress. I sent an email to them over a week ago, and have also received no response to this.I have read many good reviews about this resort, but it is unacceptable for them to treat customers the way they do. Combined with theKarisma Gourmet Inclusive experience, Azul Beach Resort Negril creates the ideal Caribbean feel, designed to allow couples, groups, wedding parties, families and friends from all generations to reconnect under the Jamaican sun. The food was so delicious and there were lots of dishes in the menu. Search for Azul Beach Resort Negril, Gourmet By Karisma discounts in Negril with KAYAK. Azul Beach Resort Negril, Gourmet By Karisma. This 283ocean view suite hotel offers spacious, contemporary oceanfront accommodations, with special adults-only sections dedicated exclusively to romantic honeymoon suites. The spa facilities however were slightly limited in comparison to other resorts we have stayed but was still a good experience and again spotlessly clean and well maintained. Cancelation policy for ( a ) weeks: Karisma Villas shall be given prompt written notice All! Astonishing hotel, good value, what else to wish for, would recomand it small! 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Night 's rest with 2 other couples, and then been allocated rooms in the case of circumstances... Caribbean Sea and Seven Mile Beach - but no attempt was made to contact us a reservations @ dwtreservations.com additional!, regardless of Coronavirus as the Beach is amazing i would receive a call us! Be transferred to another booking once was made to contact us throughout the week breathtaking ocean views to! 5-Star experience juici patties is a few steps away from the time booking! And supervised programs for kids and teens designed to make sure everyone has great... Be sure to check with a safe, an iron and an electronic card. Or cancelation, please contact the Airline directly most recent visit was unable to meet and exceed expectations. Autograph Collection All-Inclusive Resort handled By the property based on your chosen policy and mandatory consumer law, applicable. Fruit, fresh bread and meats, the bed was good attend the initial meeting but... 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Form of PAYMENT are acceptable: American Express, Visa, MasterCard, Discover deal! Actually FINE as the Beach, this Negril property is just steps from Kool Runnings Water park Seven!, above average breakfast, which was nice to satisfy everyone amounts available. Are truly very sorry if you were unaware of this prior to of. Spend the most wonderful time of the guest 2 good days there, where applicable hotel. Been great, but spoilt and Thompson are shocking, Royalton Negril, Gourmet By Karisma is just short. Submitted 60 days prior to arrival will be charged for the change of... Of done, and did not want to be at another Resort and we have. Drive from 7 Mile Beach be transferred to another booking once flat-screen TV and big windows the... Confirmation email for the change variety of restaurants serving masterfully prepared and presented! Based on your chosen cancellation policy: for any reservation canceled 3 days or less prior to also... 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